With hundreds of heat lights and alarms system currently in place in the Galena Territory, the Association's Security Department has a great responsibility in protecting the houses and furnishings of the property owners. Since the time of the inception of the heat light program, there have been no major freeze ups due to malfunctioning furnaces. The heat light program works well when the settings on the equipment are correct. When they are not properly set, the light comes on and Security is sent to investigate the problem. Often, the settings are incorrect which means that Security wasted its time which is a cost to all the members. The same is true of alarm systems. Alarm system calls are dispatched by the Jo Daviess County Sheriff's Department. Once again, the reset procedures are ignored and the Security officer's time is wasted. In addition, it should be noted that a Security officer does have/suffer some anxiety in entering homes where alarms have been set off. They don't know if there is an intruder or simply a false alarm.
Therefore, the following fee schedule is in place:
First False Alarm
Notice sent to the owner advising him/her of the incorrect reset procedure and that a fee will be charged for all future false alarms.
Second False Alarm
$50.00 fee charged
Third False Alarm
$100.00 fee charged
Fourth False Alarm
Participant is removed from the program; member is informed that Security will not respond to the location even if the light is flashing or an alarm is going off
Failure to pay any reset fee will eliminate the property owner from the program. Security officer’s will use their best judgment in each individual situation to make sure that the property owner is treated fairly,
The reset term will run annually from July 1 to June 30. A property owner may re-enter the program in the year following their eviction from the program if all previous reset fees are paid and they pay a $250.00 re-registration fee. Beginning in 2006, there will be an annual participation fee of $25. This will be billed to each owner annually in June.
If a property owner leaves the program, the Association may be willing to buy back the lock box; however, under no circumstance, will the Association buy back the winter watchman, strobe light, or extension cord.
Adopted by the Board of Directors: March 25, 1995 Revised: October 23, 1999 and October 22, 2005
This site was last updated on 5/18/2013 10:18 PM
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